Privacy Policy
This Privacy Policy applies to the services of Velvet Petal Melbourne, reachable via info@velvetpetal-melbourne.com. We respect the privacy of our customers and ensure that the personal information you provide to us is treated with the utmost confidentiality.
Information We Collect
We collect personal information that you provide to us when placing an order or creating an account, including:
- Full name
- Delivery address
- Email address
- Phone number
- Payment information
- IP address and device data
- Activity on our website
How We Use Your Information
We use your information for the following purposes:
- Processing and dispatching your orders
- Providing customer service and support
- Sending order updates and relevant information
- Improving our services and website experience
Sharing Your Information
Your information is only shared with third parties where necessary to fulfil our services, such as payment providers and delivery services, or where we are required to do so by law.
Retention of Data
Your data will not be retained longer than is necessary for the purpose for which it was collected, or as required by law.
Cookies
Our website uses cookies to improve functionality, analyse visitor behaviour, and support marketing purposes. You can adjust your cookie preferences via your browser settings.
Your Rights
You have the right to access, correct, or request deletion of your personal data. You may also object to the processing of your data or request data portability. To exercise any of these rights, please contact us via info@velvetpetal-melbourne.com.
Contact
For any questions or comments regarding this Privacy Policy, please contact us at:
Company: Velvet Petal Melbourne Email: info@velvetpetal-melbourne.com